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| FAQ How
does the license work?
Can I upgrade the software without
losing my license?
I got a new computer; how do
I get Belt Analyst II to work?
My hard drive crashed and I
had to re-format. Now Belt Analyst II won't run because
my license is gone.
I de-fragmented my drive and I lost
my Belt Analyst II license.
I am interested in the network version.
What is different?
I have an important file which won't
open?
How do we model a tripper conveyor
What does "DIN Factor" mean?
What is different between the DEMO and
the real version?
What documentation comes with
the final version?
Could you define belt wrap direction
"clockwise or counter-clockwise"?
The minimum radius curves are
being set by the running edge radius. Is this lack of
belt tension in the edges?
What type of take-up condition
would have more than 1 pulley?
We have experienced a "Run
Time Error Overflow" a few times. Any comments
on how to prevent this from happening? |
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How
does the license work?
The first time Belt Analyst II is loaded on a computer,
it is tied to a unique serial number on your hard drive
therefore it will only work on that computer. An initial
30-day demo period is started. When this occurs a unique
SITE CODE is created and available from the LICENSE
page. Overland Conveyor can give you additional evaluation
days or give you a permanent license by returning a
unique SITE KEY. There is no need to keep the SITE KEY
after entering it as it will no longer work after its
first use. It WILL NOT work on any other computer but
the one which generated the SITE CODE.
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Can
I upgrade the software without losing my license?
Yes. Do NOT uninstall the previous version. Simply install
the upgrade over the top of the old in the same folder.
The license will not change.
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I
got a new computer; how do I get Belt Analyst II to work?
Load Belt Analyst II on your new computer from the original
CD or from the installation file from our website. Since
this is a new computer, it will automatically give you
30-days. Now you can transfer the license from the old
computer to the new one with a 3 1/2" floppy disk
and your A: drive. Go the LICENSE page, click the TRANSFER
button and follow the directions.
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My
hard drive crashed and I had to re-format. Now Belt
Analyst II won't run because my license is gone.
Re-formating a hard drive will destroy the digital
key on your hard drive with the license information.
Please copy the new SITE CODE from the LICENSE page
and email to analyst2@overlandconveyor.com and we
will create a new SITE KEY for you.
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I
de-fragmented my drive and I lost my Belt Analyst II
license.
We are aware that de-fragmenting a hard drive with Norton
'Speed Disk' might destroy the digital key on your hard
drive with the license information. If this happens,
please copy the new SITE CODE from the LICENSE page
and email to analyst2@overlandconveyor.com and we will
create a new SITE KEY for you. We have been told there
is an option in 'Speed Disk' leave disk files alone.
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I
am interested in the network version. What is different?
Our network version simply installs the license on the
network server and individual users 'share' the license.
The program is still loaded on individual workstations
or PCs as always. We will send you a 'server install
file' which will install the licensing software on the
server. We will provide a SITE KEY providing the floating
license. Each user must locate the network license from
the individual PCs from the LICENSE page.
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I
have an important file which won't open?
Sometimes files can be corrupted for a large variety
of reasons. Please email the file to analyst2@overlandconveyor.com
along with the version number of the program you are
using. We will fix the file ASAP and return it along
with an explanation of the problem.
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How
do we model a tripper conveyor?
Belt Analyst II will not accept a negative length on
the Carry side so a tripper profile cannot be modeled
exactly. However, you can bring the backside tripper
flight almost straight down and make the load percentage
0% on that flight. Insert tripper pulleys in their correct
locations. The errors created in this slight profile
change or negligible. Depending the version you are
using, you may need to change the maximum flight angle
to 90 deg in CUSTOMIZED DEFAULTS from the EDIT menu.
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| What
does "DIN Factor" mean?
Belt Analyst II uses CEMA methodology to calculate power
and belt tensions. In CEMA conveyor friction is divided
into 2 parts Ky and Kx. DIN uses a different mythology
to calculate power which uses only one friction factor.
Belt Analyst II calculates the equivalent DIN friction
factor (single friction factor) for comparison purposes
only. The DIN factor is calculated and can not be changed.
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What
is different between the DEMO and the real version?
Nothing. The DEMO is the complete working program with
only a temporary license.
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What
documentation comes with the final version?
There is no paper documents with the program. All help
files and documentation are electronic. Feel free to
download the electronic HELP files from our website
at http://overlandconveyor.com/analyst2/ or visit our
ONLINE HELP at http://overlandconveyor.com/help/.
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Could
you define belt wrap direction "clockwise or counter-clockwise"?
It is the direction the pulley is rotating or the direction
the belt is moving around the pulley as depicted on
the pulley drawing.
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The
minimum radius curves are being set by the running edge
radius. Is this lack of belt tension in the edges?
Yes, In a concave curve, minimum radius is calculated
and shown for liftoff, edge tension and center tension
and the default is selected as the largest of the three.
The minimum edge tension radius is based on not allowing
the edge tension to drop low enough to droop and spill
material. The minimum center tension radius is based
on not over stresses the center of the belt. If the
Edge Tension is the largest radius, this means the belt
tension is
very low compared to the belt strength (modulus). Adding
take-up weight, reducing belt strength or reducing idler
angle will reduce this radius.
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What
type of take-up condition would have more than 1 pulley?
Does this input intend to include bend pulleys for the
take-up?
No this doesn't refer to the bends but only the moving
pulleys. Some take-ups have more than one pulley in
the carriage. Instead of 2 laps of belt, there might
be 4 laps of belt with 2 pulleys attached to the counterweight.
These types of take-ups are very common in underground
mines where space is very limited. You get more belt
storage with half the take-up travel. But it also takes
twice as much force to get the same belt tension as
well.
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We
have experienced a "Run Time Error Overflow"
a few times. Any comments on how to prevent this from
happening?
We have tried hard to prevent these types of errors
from occurring, but obviously we have not found them
all. Usually they occur when a certain set of inputs
cause come illegal operations to occur such as divide
by zero. When this happens, we would really appreciate
it if you would send us the file and tell us what you
were doing when the error occurred (as best you can).
We will then be able to fix the problem. Hopefully we
will get them all out very soon.
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